Monday, December 2, 2013

Women in the ICT Sector



During the past decade, Information & Communication Technology as a sector has revolutionized our world in several ways. Women in particular have been empowered, as it has provided them new avenues for not only learning, sharing knowledge and education but also for earning their livelihood on a level-playing field with male counterparts.

It is universally accepted that ICT offers tremendous potential for stimulating economic growth, socioeconomic development and effective governance. However, we cannot deny the fact that the benefits of ICT have been unevenly distributed within and between countries.

In India, the ‘digital divide’ is actually several divides in one. There is a technological divide – ie gaps in infrastructure; then there is content divide - nearly 70 per cent of the world’s websites are in English which excludes local voices and views; then there is socio-economic divide between the affluential and marginalized groups and finally there is gender divide, with women and girls enjoying less access to information technology than men and boys.

Gender Divide is reflected not only in the lower numbers of women accessing and using ICT compared with men but also large number of women dropping out from the pipeline of ICT jobs.
 
When it comes to gender issues in ICT, there are several constraints which they face for their smooth absorption in the sector.

Obstacles such as technical infrastructure, connection costs, computer literacy and language skills affect both men and women.

However several other gender-based constraints exists such as access to training and education, time constraints due to traditional family responsibilities and labor market bias and discrimination limit women’s full participation in paid economic activities, thereby becoming less productive, and receiving lower wages[1].

It has been found by several studies that as women climb up the ladder, their proportion decreases considerably even though a large pool of women is waiting to go up.

Unlike the west, where cultural diversity is the most dominant thread of diversity in workplaces, the predominant thread of diversity in the Indian context has been gender.

IT companies in India in the last five years have shifted their focus to creating a culture that fosters gender diversity to attract talent for gender balance.

We see more companies experimenting with practices to attract fresh and experienced women into the workforce. Focused hiring from specific campuses, targeted campaigns, norms for balanced applications, re-employment, incentives for hiring women, referral campaigns are some of the practices being adopted to ensure adequate women representation.

Companies are also now adopting innovative ways specific to the requirements of women, based on the different stages in life. Such as safety policies; transportation policies; sabbatical policies are nascent, but us being implemented on a case-to-case basis in many organisations. Flexible working and extended maternity leave as policy or practices are also being looked into by several organizations.

Despite all these efforts, gender balance at the managerial level and above continues to be an area of concern for most organizations, as executive level representation is nil or minimal in most cases.

In order to tackle this problem, senior executives, at the board and CXO level, are spending a significant amount of time mentoring and coaching potential women leaders in their respective organizations. Now that the Companies Act 2012 has mandated representation of at least one women on board, more and more companies are finding innovative ways to ensure balanced representation in leadership roles.

India’s internet penetration rate is expected to reach 19% by 2015, up from the current 9%. The public sector is a key catalyst for increased ICT adoption through sectors reforms that encourage ICT acceptance, National e-Governance programs, and the Unique Identification Development Authority of India (UIDAI) program that will include the whole Indian population of 1.2 billion people.

Emergence of ICT on the national agenda and announcement of ICT policies by several state governments has strengthened India’s position in the software driven ICT sector in the world.

Engaging women in ICT sector work is not only the right thing to do from the point of social justice, but also in terms of smart economics. Gender diversity in high value ICT jobs in both management and on companies’ boards is good for business performance.

More diverse teams make better informed decisions, leading to less risk-taking and more successful outcomes for companies. Over time, therefore, a nation’s ICT competitiveness depends significantly on whether and how it educates and utilizes its female skills.

In a world where over 95% of all jobs now have a digital component, and where there is a large and growing skills shortage in the ICT sector, we need to get more women involved and take interest in ICT careers.



[1] World Bank Study titled World Development Indicators 2012